What I did:

Managed daily communication with Amazon Seller Support to resolve shipping, FBM/FBA issues, and customer order problems.

Updated product info, fixed catalog errors, and synchronized variations across all marketplaces.

Created brief product copy updates for improved readability and search ranking.

Monitored account health and resolved issues before they escalated into warnings or suspensions.

Result: Ensured smooth day-to-day operations and improved customer satisfaction metrics.