Organization and management of IT (control tasks, recruitment, training, reporting, procurement of equipment and software)
Ensuring the smooth functioning hardware and software of the information infrastructure of the company
Measures on legalization of software
Implementation of corporate anti-virus protection
Implementation of a comprehensive backup system
It is drawing up the budget and justification of IT Department, compliance monitoring
Compilation and justification of cost estimates for the modernization of equipment and software
Implementation of internal corporate portal based on MS SharePoint Server
Organization Service Desk
Implementation of safety systems: Check Point, Nessus
Tendering to provide IT services, communication services, the supply of equipment, concluded the relevant contracts, control their execution correctness (SLA, quality of service)
Transition plan to the new call center
Infrastructure virtualization, VDI deployment plan
Virtualization call center on the basis of Cisco